Why Won’t My Windows Biometric Fingerprint Reader Work?
Windows 8, 9, and more effectively 10 have developed and begun providing not only biometric fingerprint scanning measures to access your Windows OS and files, but also facial recognition through IRIS software—which is still currently in BETA or developmental stages.
While the usage Fingerprint Reader’s for Windows is not necessarily a new concept, it’s one in which has been brought to life by Windows most notably through its Windows 10 OS. That is, as older OS’s possessed the internal fingerprint reader and even the pre-installed software for the feature, but unfortunately experienced many “bugs”, or just a total lack of ability to utilize the service for gaining access into your account.
Unfortunately, like all great things in technology, the biometric fingerprint scanner and reader has had its share of challenges. Outside of the “bugs” or difficulties known involving usage with Windows and biometric software and features, consider some of the following Troubleshooting Tips to using your Fingerprint Scanner again with SUCCESS!
First and foremost, have you ensured that the Fingerprint Scanner, may it be internal or external, has been properly cleaned (with a dry, microfiber cloth)? Dust, dirt, and grime built up, as well as oils from the skin can have a negative impact directly on the feature and the technology’s ability to read your unique fingerprint signature.
Have you updated recently, and are your HP SimplePass and BIOS software and drivers up to date for using your Windows biometric Fingerprint Scanner?
Have you enabled the Fingerprint Scanner directly through Windows System Configuration?
Have you kept up to date both the reader and software conjointly—i.e. the same version?
Have you made any major changes or installations of software (or hardware) on your laptop or computer in the recent past that seems to correspond with the same timeline in which your Fingerprint Reader stopped functioning properly? If so, consider uninstalling the software, and trying again.
Have you already gone ahead and activated HP SimplePass or enabled it through the Control Panel?
Believe it or not, some software’s ranging from antivirus all the way to games downloaded on your computer can directly interfere with HP SimplePasss and its ability to function properly. Additionally, new security updates or features, including Windows Updates, in of itself can directly interfere with your HP biometric Fingerprint Scanner device.
Some users have reported the HP SimplePass as being not only sensitive enough to distinguish a pointer finger on your left hand to the one on your right hand, but sophisticated and detailed enough to also refuse or record to recognize fingerprints with scars on them—so keep these factors in mind when originally registering your fingerprint with the device and software to gain consistent access to your computer.
Windows 8, 9, and more effectively 10 have developed and begun providing not only biometric fingerprint scanning measures to access your Windows OS and files, but also facial recognition through IRIS software—which is still currently in BETA or developmental stages.
While the usage Fingerprint Reader’s for Windows is not necessarily a new concept, it’s one in which has been brought to life by Windows most notably through its Windows 10 OS. That is, as older OS’s possessed the internal fingerprint reader and even the pre-installed software for the feature, but unfortunately experienced many “bugs”, or just a total lack of ability to utilize the service for gaining access into your account.
Unfortunately, like all great things in technology, the biometric fingerprint scanner and reader has had its share of challenges. Outside of the “bugs” or difficulties known involving usage with Windows and biometric software and features, consider some of the following Troubleshooting Tips to using your Fingerprint Scanner again with SUCCESS!
First and foremost, have you ensured that the Fingerprint Scanner, may it be internal or external, has been properly cleaned (with a dry, microfiber cloth)? Dust, dirt, and grime built up, as well as oils from the skin can have a negative impact directly on the feature and the technology’s ability to read your unique fingerprint signature.
Have you updated recently, and are your HP SimplePass and BIOS software and drivers up to date for using your Windows biometric Fingerprint Scanner?
Have you enabled the Fingerprint Scanner directly through Windows System Configuration?
Have you kept up to date both the reader and software conjointly—i.e. the same version?
Have you made any major changes or installations of software (or hardware) on your laptop or computer in the recent past that seems to correspond with the same timeline in which your Fingerprint Reader stopped functioning properly? If so, consider uninstalling the software, and trying again.
Have you already gone ahead and activated HP SimplePass or enabled it through the Control Panel?
Believe it or not, some software’s ranging from antivirus all the way to games downloaded on your computer can directly interfere with HP SimplePasss and its ability to function properly. Additionally, new security updates or features, including Windows Updates, in of itself can directly interfere with your HP biometric Fingerprint Scanner device.
Some users have reported the HP SimplePass as being not only sensitive enough to distinguish a pointer finger on your left hand to the one on your right hand, but sophisticated and detailed enough to also refuse or record to recognize fingerprints with scars on them—so keep these factors in mind when originally registering your fingerprint with the device and software to gain consistent access to your computer.
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